Virtual Client Management
- Communicating and liaising with clients on behalf of a company
- Maintaining client records and accounts
Everything is moving online. Is your business moving with the times? Reconsider the way in which you manage your office administration with Di-Verse Virtual Office Solutions. As your virtual assistant (VA), we’ll take care of your office administration, office management and client management.
Coordinating client's schedule and calendar Scheduling meetings and appointments
Reviewing and vetting client's email inbox
Drafting and sending emails
Identifying and booking event venues and suppliers
Flight and hotel bookings
Travel itineraries
Creating and formatting new PDF guides
Creating and developing new presentation slides
Creating spreadsheets to manage business data
Creating organisational charts, flow diagrams, forms and surveys
Scanning documents
Converting documents to other editable digital formats (e.g., Microsoft Office product to PDF and vice versa).
Preparing, managing, and distributing important documents for clients and companies.
Transcribing audio and video into text-based documents. This includes dictation.
Using a computer keyboard to transcribe and digitize handwritten text, hard copies of documents, other digital text.
Editing and proofreading pieces of content for clients to eliminate spelling and grammatical errors Improving stylistic elements of written content like flow and readability
Evaluating and improving a business's processes Making business operations and workflow more efficient Ensuring company policies and procedures are standardised
Coordinating and managing client’s projects
Managing contractors' projects and schedules
Setting up, updating and managing tasks on project management software
All forms of online research Content research for your blog, videos, courses and other content channels Competitor research, keyword research and audience research Researching conversations on social media channels
Blog management *
Content management *
Social media management *
Website management. *
1 hour
Time frame of 1 day
Develop
2-5 hours
Time frame of 1 week
5-10 hours
Time frame of 1 month
10-15 hours
Time frame of 1 month
15-20 hours
On a retainer basis